Phone Support in Shared Website Hosting
Our shared website hosting packages offer phone support 14 hrs a day even on public holidays, therefore if you do not have an account yet, you can call and learn more about our solutions or if we meet the system requirements for your websites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so you are able to call the telephone number that is nearer to you. If you are a current customer, we can assist you promptly with all of the general and billing issues as well as with numerous technical matters in order to save you time and efforts - we acknowledge the fact that sometimes it is much easier speak with a live person so as to get things done without delay. Certainly, some problems simply cannot be taken care of on the phone, so in such a case you are able to use our ticketing system.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be sure that there will always be someone to assist you if you have any queries about the semi-dedicated server plans that we provide. Whether you wish to know more about the plans, you have some billing issue or some general issue, you can give us a call. Despite the fact that some more complicated problems could require a support ticket in order to give some time to our tech support team to investigate, we're able to assist you with lots of technical questions over the phone as well, saving you time and efforts. As we have data centers on three different continents - in the U.S.A., Great Britain and Australia, we have local telephone lines in these countries as well. If you are in a different country, we have a global number where you will be able to contact us.