Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Resolution Warranty

  • Our client help Department is on duty 24x7 to handle all your service inquiries. Every single ticket you send out to us shall be answered within less than 1 hour. If your case requires the aid of one of our administrators, we’ll address the ticket to the person in charge and will notify you that the problem is being taken care of.

  • Top quality support service

  • Top–class Customer Assistance Service

  • We’ll be online for you 24x7x365 to provide guidance and tech support as well as to aid you with any problem that you might encounter while you are working with your virtual server. We’re able to help you with all installed in advance programs, such as your Operating System, server management panel (in accordance with the VPS type) and the Website Control Panel created 100% by our company.

  • Intuitive help center

  • An Educational Help Section

  • Each section of the Website Control Panel that is available for free with your VPS has an internal articles base. You’ll see a range of comprehensive how–to tutorials and a range of step–by–step video courses that display all the common web site management duties. You can start using them by clicking on the Help or Video keys in the upper right corner of each Control Panel section.