Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving excellent quality support in a timely manner is our high priority, so that we back up each shared website hosting plans plan with a 1–hour ticket reaction warranty. As you send a ticket or drop an email, our user customer assistance team will do all they possible can to deliver the most acceptable solution to your issue and to offer assistance in due time.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is delivered by a group of proficient consultants who’re prepared to respond to your question right away. It is easy to get in touch with the tech support staff by starting a tech support ticket from your Website Control Panel or by sending us an e–mail message. On working days, you may also contact us on the phone or use the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • Web Hostia has included an in depth practical knowledge base into the Control Panel to help you get important step by step directions any time. Each area of the Control Panel has its own contextual guide area offering a group of how–to content articles. We have also prepared video clips to provide you with a far better idea of the correct way to carry out any given activity.